365abe Help Center – Your one-stop solution for any issue you may have

Account Creation & Management

Opening an account on 365abe is straightforward — you can complete registration in just a few minutes and start betting right away. That said, many first-time users make a few common mistakes that are easy to avoid for a smoother experience.

Step-by-Step Registration Process

1

Go to the Registration Page

Click the "Register" button at the top of the 365abe website.

2

Fill in Your Details

Enter your full name, mobile number, and date of birth accurately. Providing incorrect information may cause issues during verification later.

3

Verify OTP

Verify your number using the OTP code sent to your mobile.

4

Complete Your Profile

Add a payment method and upload your KYC documents to activate your account.

After creating your account, 365abe rewards you with a welcome bonus that you can use to place your first bet. Keep in mind that bonuses come with certain terms and conditions — on the bonus page See full details.

What should you do if you forget your password?

Click the "Forgot Password" link on the login page. Enter the mobile number used during registration and you'll receive an OTP. Use that OTP to set a new password. The entire process typically takes 2–3 minutes.

Tips: Avoid using easily guessable passwords such as your date of birth or "123456". 365abe always places the highest priority on the security of your account.

Deposit & Withdrawal Guide

How to Make a Deposit

365abe supports all the most popular payment methods in Bangladesh for deposits.

• Mobile Pay: The fastest and easiest method. Funds are credited to your account within seconds of sending the payment request.
• Nagad: As quick and easy as Mobile Pay — funds typically arrive within 1–3 minutes.
• Rocket: This Dutch-Bangla Bank service is also directly supported.
• Bank Transfer: Bank transfer is also available for larger amounts, though it takes a bit more time to process.

The minimum deposit amount is ৳500, and every transaction is fully encrypted.

How to Make a Withdrawal?

To withdraw your winnings, log in to your account, go to the "Withdrawal" option, and select the amount and payment method. Funds are typically transferred to your mobile banking account within 24 hours. Slight delays may occur on weekends or public holidays.

Please Note: To make a withdrawal, your KYC verification must be complete, and you should request the withdrawal to the same payment method used for your deposit. This is part of 365abe's anti-money laundering policy.

If your withdrawal has been pending for more than 48 hours, please reach out via our live chat. Once contacted, the 365abe support team will resolve the issue as quickly as possible.

Betting Guide & Rules

What You Need to Know Before Placing Your First Bet

Before you start betting on 365abe, it's important to understand a few basics. Many users rush into placing bets and end up frustrated simply because they weren't familiar with the rules.

• Understanding Odds: In the decimal odds system, odds of 1.80 mean that a BDT 100 bet returns BDT 180 in total if you win — that's BDT 80 in profit plus your original stake.
• Match Selection: Instead of spreading bets across many matches at once, focus on 2–3 matches and analyze them thoroughly.
• Bankroll Management: Never place more than 5–10% of your total budget on a single bet.
• Live Betting: You can place bets even while a match is in progress, though it requires fast decision-making.

For in-depth betting strategies, visit our Betting Tips View the page.

When Are Bets Cancelled or Refunded?

Bets may be voided in certain situations — such as when a match is abandoned or due to a technical issue. In such cases, 365abe automatically refunds the full bet amount. Refunds are typically credited to your 365abe wallet within 24 hours.